QUALITY MANAGEMENT

NUTS ITLab has always taken an uncompromising step in respect to quality. Our Quality Management System (QMS) is a complex set of engineering and managerial activities that ensures the high quality of delivered software through the entire workflow.

NUTS ITLab QMS Tasks and Objectives:

• Elaboration and implementation of procedures and regulations for software development process based on the industry best practices and standards
• Product life-cycle monitoring to ensure compliance with established processes and guidelines
• Product quality verification and validation to ensure its correspondence with the client needs and expectations
• Establishment of an effective collaboration of all production participants

Independent QA Department

The QA department at NUTS ITLAB is an independent and structural subdivision. Our QA team consists of skilled QA engineers and experienced testers that are involved into the projects on a dedicated or as-needed basis. QA engineers’ allocation depends on the project size and complexity. If it is required they can be easily switched from one project to another. Such flexibility let optimize project efforts and the overall project budget. Since the QA team is not accountable to the project manager, their work is free from any pressure from the development team.

Key Processes involved in Quality Assurance:

• Full-cycle QA Testing
• Document and Code Reviews
• Defect Tracking
• Configuration Management
• Process Monitoring
• Risk Management

Simultaneous Development and QA

NUTS ITLab conducts quality assurance procedures throughout the full software lifecycle. QA team members are involved at all project iterations. Lead QA specialist is allocated from the initial stage of the project and involved into initial business analysis and requirements specification. This simultaneous interaction of the development and QA teams ensures a better understanding of the project scope and the client’s business objectives. Typical QA lifecycle includes the following phases:

Initiation and Planning The responsible QA person studies the project specification, starts test plan elaboration and plan assignment of the QA team members for specific tasks to accomplish the project goals successfully.

First Review Initial testing of first development deliverables. It includes project test plan and test items refining (if necessary)

Iteration Audits On-going testing of intermediate iterations builds

Final Verification and Validation The final product undergoes thorough testing to ensure the final quality and readiness for deployment.

QA process may include different test types to ensure increased QA depth:

• Functional and Regression Testing
• GUI and Usability Testing
• Accessibility Testing
• Compatibility Testing
• Performance Testing
• Installation/Configuration Testing
• System/Integration Testing
• Security Testing
• Internationalization/Localization Testing
• User Acceptance Testing (UAT)

Our first priority is customer satisfaction, we always strive for better results constantly to improve our QA methods and procedures.